What My First Year as a Practice Owner Taught Me

Owning a practice is one of the most rewarding experiences of my life but it is also one of the most demanding.

People often talk about the clinical side of orthodontics: treatment planning, technology, and creating beautiful smiles. What they do not always talk about is the leadership side, the responsibility of building systems, guiding a team, solving problems, and making decisions that shape every patient experience.

When I acquired Smiles by Nikki in 2025, I stepped into a practice with a long history and saw an opportunity to build something exceptional.

Systems Matter

One of the first priorities was creating clear systems and standard operating procedures for every major workflow. Great patient care should feel consistent, organized, and effortless.

Your Team Shapes Everything

I am incredibly proud of the all-women team we have built. Their warmth, professionalism, and dedication are at the heart of what patients experience every day.

Growth Never Stops

I remain committed to continuing education, attending conferences, studying new research, and staying at the forefront of orthodontics so our patients receive the best care possible.

Community Comes First

Augusta has welcomed us with trust and support. Building genuine relationships with our patients and their families is one of the greatest privileges of owning this practice.

Patients Always Come First

Every decision we make comes back to one question: does this improve the patient experience?

That principle guides everything we do.

If you are searching for an orthodontic team that truly cares, schedule your free consultation today.

— Dr. Nikki Sangha